Last updated: August 2026
Vivacity Counselling & Consulting ("Vivacity", "we", "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It covers this website only — it is not a clinical consent form, and it does not describe how information shared during therapy sessions is handled, which is governed separately by professional confidentiality standards and any consent forms provided directly by your counsellor.
Information we collect
We collect information you choose to give us, such as your name, email address, and any details you include when you:
- Submit a contact or workbook request form on this site
- Book a session through our Calendly scheduling widget
- Message us on WhatsApp or by email
We do not use cookies for advertising or third-party tracking, and we do not sell or rent your information to anyone.
How we use your information
- To respond to your enquiry, schedule a session, or send requested materials (such as a workbook)
- To follow up about a booking or request you've made
- To improve this website and the services described on it
Third-party services
This site uses a small number of third-party tools to operate: Calendly (for scheduling), WhatsApp (for messaging), and Google Fonts (for typography). Information you share through these tools is also subject to that provider's own privacy policy.
Data retention
We keep the personal information you provide only as long as necessary to respond to your enquiry, fulfil a request, or meet legal and professional record-keeping obligations.
Your rights
You can ask us at any time to access, correct, or delete the personal information we hold about you by contacting us using the details below.
Contact us
If you have questions about this policy or how your information is handled, contact us at info@vivacitycounselling.org.
This policy is provided as general information and is not a substitute for independent legal advice.