Last updated: August 2026
These Terms of Service ("Terms") govern your use of this website, operated by Vivacity Counselling & Consulting ("Vivacity", "we", "us"). By using this site, you agree to these Terms.
Not a substitute for emergency care
This website is for general information only and does not provide medical or psychiatric advice. It is not a substitute for professional diagnosis or treatment. If you are experiencing a mental health crisis or emergency, please contact your local emergency services or the nearest hospital immediately rather than relying on this website.
Booking and sessions
Sessions booked through this website (via Calendly, WhatsApp, or email) are subject to confirmation and the counsellor's availability. Specific policies on cancellations, rescheduling, and fees will be communicated directly to you when you book.
Website content
All content on this site — including text, articles, courses, and workbooks — is the property of Vivacity Counselling & Consulting and may not be reproduced, copied, or distributed without written permission, except for your own personal, non-commercial use.
Purchased materials
Workbooks and courses purchased through this site are licensed for your personal use only and may not be resold, shared, or redistributed.
Third-party links and tools
This site links to or embeds third-party services such as Calendly and WhatsApp. We are not responsible for the content, policies, or practices of these third-party services.
Limitation of liability
To the fullest extent permitted by law, Vivacity Counselling & Consulting is not liable for any indirect, incidental, or consequential damages arising from your use of this website.
Changes to these terms
We may update these Terms from time to time. Continued use of the site after changes are posted means you accept the revised Terms.
Contact us
Questions about these Terms can be sent to info@vivacitycounselling.org.
These Terms are provided as general information and are not a substitute for independent legal advice.